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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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B. Renee

September 4, 2024

5  out of  5
rating by B. Renee
"Wynnie was the best, her customer service is off the charts ! I enjoyed talking with her and getting the best coverage fit for me. Thank you so much!"
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Gigi Garner

June 21, 2024

5  out of  5
rating by Gigi Garner
"I am a long time customer of Cyndi Chrestman’s State Farm Agency. For more than 20 years I have been a customer, and I have received consistent professional service that comes across in such a personal way, that I feel like State Farm staff are my neighbors. The best prices that have consistently helped to save and grow with this incredible team. Cyndi, Wyndrella, Belinda and the lovely Linda are the part of State Farm team that works as one beautiful family in providing me and my family with the best protection and security. Give them a call and you and your family will be so glad you did! Love my good neighbors at State Farm! Thanks so much for being consistent in great service!!!"
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Olivia Garcia

June 5, 2024

5  out of  5
rating by Olivia Garcia
"Amazing service!!! Saved me $$$$"
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Martha Davis

May 17, 2024

4  out of  5
rating by Martha Davis
"Mrs. Linda Pernell, My new State Farm agent is wonderful. I am new. She was so understanding and attempted to my needs and explain everything to me In a way that I could comprehend what she was saying, and I just want to say I thank her from the bottom of my heart,and I thank Cyndi, for seeing the capability of such a well-being caring heart as Linda. 👍 🅰️"
We responded:
" Thank you for taking the time to leave us your feedback! We strive to provide you with great customer care and look forward to assisting you in the near future so we can earn that 5th star! "
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Napoleon Bonaparte

March 15, 2024

3  out of  5
rating by Napoleon Bonaparte
"M’eh"
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Joe Johnson

March 11, 2024

5  out of  5
rating by Joe Johnson
"Mrs. Linda is the best very nice and very professional!"
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Lucy Sawyer

March 8, 2024

5  out of  5
rating by Lucy Sawyer
"I appreciate the way Linda at State Farm was so helpful with the insurance for my new car. She was able to send me a temporary insurance card the same day! Thank you, Linda"
We responded:
"Linda Pernell always strives to provide you with friendly, professional and thorough customer care, Lucy! Thank you for taking the time to share your experience with our agency and for the wonderful review! It is always our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
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Van Preston

March 7, 2024

5  out of  5
rating by Van Preston
"Great service, extremely friendly and fast."
We responded:
"We appreciate your feedback and are delighted to hear about the positive experience you had with Linda Pernell. We take pride in delivering exceptional service, and your review reassures us that we're on the right track. Thank you for taking the time to share your thoughts!"
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Charles Lane

March 6, 2024

5  out of  5
rating by Charles Lane
"Linda was the absolute best at helping me over the past few days with my truck insurance. She was kind and understanding and she also exceeded my expectations. Always so helpful anytime I call her. Great customer service."
We responded:
"Thank you for the great review, Charles! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate your kind words and feedback. We are honored to have earned your trust and we look forward to assisting you with your insurance needs for many years to come! "
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WL WILKINS

March 2, 2024

5  out of  5
rating by WL WILKINS
"Outstanding customer service wyndrella Thomas is the best she knows her job and she makes her customer first"
We responded:
"We appreciate your feedback and are delighted to hear about the positive experience you had with Wyndrelle Thomas. We take pride in delivering exceptional service, and your review reassures us that we're on the right track. Thank you for taking the time to share your thoughts!"
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Carrie Stephens

March 2, 2024

5  out of  5
rating by Carrie Stephens
"Seamless process from putting policy in place to filing claim. Wyndrelle is always friendly and helpful."
We responded:
"Thank you for your review, and we're thrilled to hear that Wyndrelle Thomas went above and beyond to assist you. We'll make sure to acknowledge her outstanding performance. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
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Jacqueline Sims

March 2, 2024

5  out of  5
rating by Jacqueline Sims
"Wyndrella Thomas was the absolute best at helping me with my car insurance and home insurance policies. She was very kind and understanding. She exceeded my expectations, very knowledgeable about the company and their policies."
We responded:
"We appreciate your feedback and are delighted to hear about the positive experience you had with Wyndrelle Thomas. We take pride in delivering exceptional service, and your review reassures us that we're on the right track. Thank you for taking the time to share your thoughts! "
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Kiera Price

March 2, 2024

5  out of  5
rating by Kiera Price
"Wyndrella is phenomenal at State Farm! Just a phone call away from the lowest insurance quote & best rates to fit my budget! Always so helpful & kind anytime I need her. A gem!"
We responded:
"Wyndrelle Thomas always strives to provide you with the customer care that you deserve, Kiera! We truly appreciate you taking the time to leave us such a wonderful review! It is always our pleasure to be able to assist you with any of your insuarnce questions or needs!"
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Benekia Wilkins

March 1, 2024

5  out of  5
rating by Benekia Wilkins
"I had a great pleasure of speaking with Wyndrelle Thomas. She took care of me and made sure I understood everything in my policy’s. Customer service Level 100/10"
We responded:
"Thank you for your review and for recognizing the exceptional service provided by Wyndrelle Thomas. We're proud to have her as part of our team, and we'll be sure to share your kind words with her. We appreciate your support and look forward to serving you again in the future."
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Vashaviae Brown

February 1, 2024

5  out of  5
rating by Vashaviae Brown
"She was very nice"
We responded:
" Thank you for the 5 star review, Vashaviae! We strive to provide you with the customer care that you deserve and we appreciate your feedback! "
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Angela Williams

January 22, 2024

5  out of  5
rating by Angela Williams
"Great job, Linda! She was so knowledgeable of the services that you all provided and had a great deal of patience with me. She’s great!"
We responded:
"Thank you for your review, and we're thrilled to hear that Linda Pernell went above and beyond to assist you. We'll make sure to acknowledge her outstanding performance. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
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Derice Randle

January 8, 2024

5  out of  5
rating by Derice Randle
"Thank you Linda for your kindness and your amazing patience of me asking for quotes on my vehicle, your sweet spirit showed up in our conversation."
We responded:
"Thank you for the great review recognizing Linda Pernell and her efforts to provide you with the insurance you need at a value you deserve and great customer care, Derice! We truly appreciate your kind words and feedback. We are honored to have earned your trust and we look forward to assisting you with your insurance needs for many years to come!"
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Dan Sandlin

January 8, 2024

5  out of  5
rating by Dan Sandlin
"I was kept informed of the arrival of the service man and was quick and efficient even in the rain I used the app to schedule very simple and easy"
We responded:
"Thank you for taking the time to leave a review! We're glad to hear that you had a positive experience with us. If there's anything else we can do to further improve your experience, please let us know."
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JACQUELINE HENDERSON

November 29, 2023

5  out of  5
rating by JACQUELINE HENDERSON
"Thank you Linda Pernell for great customer service.. your friendliness and kindness goes along way and I appreciate all your help"
We responded:
"Thank you for your review, and we're thrilled to hear that Linda Pernell went above and beyond to assist you. We'll make sure to acknowledge her outstanding performance. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
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Anna Brown

November 10, 2023

5  out of  5
rating by Anna Brown
"Awesome communication skills! Very nice! Great customer service"
We responded:
"Thank you for the great review, Anna! It is always our pleasure to be able to assist you with any of your insurance questions or needs! "
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Georgia McClenton

November 9, 2023

5  out of  5
rating by Georgia McClenton
"Nichole is awesome. She handles my concerns promptly and provides great customer service!!"
We responded:
" Thank you for the wonderful 5 star review and for the kind words, Georgia! We appreciate the opportunity to serve you! We strive to provide you with friendly, professional and thorough customer care! "
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Angela Mcallister

November 3, 2023

5  out of  5
rating by Angela Mcallister
"Simply amazed, this team goes above and beyond to assist in guidance to receiving the top coverage at the best price!"
We responded:
"Thank you for the great review, Angela! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We appreciate your feedback. It makes our day! "
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Johnterrique Evans

October 30, 2023

5  out of  5
rating by Johnterrique Evans
"I was embraced with amazing customer service and the young lady tailored my policy to my needs! Her patience with me (first time home buyer) was outstanding and heartfelt. 100% recommend!"
We responded:
"Linda Pernell always strives to provide you with friendly, professional and thorough customer care, Johnterrique ! Thank you for taking the time to share your experience with our agency and for the wonderful review! It is always our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come! "
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Bill Van

December 19, 2022

1  out of  5
rating by Bill Van
"Technical knowledge regarding the ACCORD form is lacking. Responsiveness to issues is poor"
We responded:
"Thank you for your feedback. We're sorry to hear that you had a less than satisfactory experience. Our team is dedicated to resolving any issues and providing excellent service. We have worked hard on our ACCORD forms to provide you with better service in the past 2 years and hope we will gain your confidence in gaining more stars. "
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Gay Pinkston

November 18, 2022

5  out of  5
rating by Gay Pinkston
"Been doing business with Cindy for about 40 years. Always been treated great."